PARIS ATELIER Expédié depuis Paris 15e • Dispatched from Paris
✨ Livraison Gratuite en France • Free Shipping Across France on All Orders 🐾
Support & FAQ | 📞 01 44 26 14 29 | 🇫🇷 EUR (€)

Payment Policy

Last updated: October 16, 2026

1. Accepted Payment Methods

At PixieMeow, we prioritize your convenience and transaction safety. We accept the following trusted payment methods for all purchases:

  • Credit & Debit Cards: Carte Bancaire (CB), Visa, Mastercard, American Express.
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay.
  • PayPal: Secure express checkout with your verified PayPal account.

We do not accept cash on delivery (COD), personal checks, bank transfers, money orders, or cryptocurrencies.

2. Currency and Taxes

  • All product prices, shipping fees, and transactions are displayed and charged in Euros (€ / EUR).
  • All prices listed on PixieMeow are inclusive of French Value-Added Tax (TVA 20%). No hidden taxes or administrative fees are added at checkout.
  • The total price shown in your cart and order confirmation is the exact and final amount debited from your account.

3. Payment Security & PCI-DSS Compliance

We take customer payment security with the utmost seriousness. Our store adheres strictly to the highest industry standards:

  • Level 1 PCI-DSS Certification: All transactions are processed through Shopify Payments, certified to the highest Level 1 Payment Card Industry Data Security Standard.
  • 256-Bit SSL Encryption: All transaction details and user data are encrypted end-to-end via secure TLS/SSL protocols.
  • Zero Card Storage: PixieMeow never stores, transmits, or handles raw credit card numbers or security CVV codes on our storefront servers. All card details are tokenized directly through the payment processor.
  • 3D Secure Verification: Transactions may be subject to 3D Secure 2.0 authentication (via your bank's mobile application or SMS verification code) in accordance with European PSD2 regulations.

4. Billing Terms & Timing

  • Your chosen payment method is charged immediately upon order confirmation and authorization.
  • In the event of a declined transaction, please verify your card details, billing address, or contact your issuing bank. Unprocessed orders are automatically cancelled without any charge.

5. Refunds & Cancellations

  • Approved refunds are returned strictly to the original payment method used during checkout within 5 to 7 business days following inspection of returned goods.
  • PixieMeow charges €0.00 restocking fees on eligible returns.
  • For comprehensive return conditions, please review our Return & Refund Policy.

6. Merchant & Customer Support

For any billing inquiries, payment questions, or assistance, our dedicated team is at your service:

  • Store Name: PixieMeow
  • Legal Entity: PixieMeow
  • Address: 263 Rue Lecourbe, 75015 Paris, France
  • Email: support@pixiemeow.com
  • Phone: +33 1 44 26 14 29 (Monday – Friday, 9:00 AM – 6:00 PM CET)