Welcome to Pixiemeow! We appreciate your patronage and want to ensure a seamless shopping experience for you. Please take a moment to review our shipping policy.

United States

Shipping Methods

Charges

Areas

Shipping Time

Free shipping

Free

Most areas in United States

10-15 business days

Expedited

$19.99

Most areas in United States

5-8 business days

Remote International Shipping

$25.99

Outlying territories

10-15 business days

*Outlying territories are for Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.

Australia

Shipping Methods

Charges

Areas

Shipping Time

Free shipping

Free

Most areas in Australia

10-15 business days

Expedited

$19.99

Most areas in Australia

5-8 business days

Remote International Shipping

$25.99

Northern Territory, Western Australia

10-15 business days

Europe

Shipping Methods

Charges

Areas

Shipping Time

Free shipping

Free

All

10-15 business days

Expedited

$19.99

All

5-8 business days

Other Areas

Shipping Methods

Charges

Areas

Shipping Time

Standard Shipping

$5

All

10-15 business days

Expedited

$25.99

All

5-8 business days

If confused about shipping calculations for other Areas, please contact our customer service team: official@pixiemeow.com.

Order Processing

  • Regardless of the shipping method chosen, all orders will be processed within 2 to 4 days from the time of purchase.
  • You will receive a confirmation email with tracking information once your order has been shipped.
  • Expedited orders take the same 2 to 4 days to process as standard shipping.

Shipping Holidays

  • Please be aware that our shipping and processing times may be extended during peak holiday seasons. We recommend placing your orders well in advance to ensure timely delivery.

Tracking Your Order

  • You can track your order using the tracking number provided in the shipping confirmation email.
  • If you have any concerns about the status of your order, please contact our customer service team: official@pixiemeow.com.

Address Accuracy

  • It is crucial to provide accurate shipping information to ensure the successful delivery of your order.
  • Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Items

  • In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work to resolve the issue and ensure you receive your items as soon as possible.

Duties and taxes

  • For international orders, customs duties and taxes may apply depending on the regulations of the destination country/region. These charges are not included in the total at checkout. It is the responsibility of the customer to pay any duties or taxes levied by their respective country.

Thank you for choosing Pixie Meow. If you have any further questions or concerns about our shipping policy, feel free to reach out to our customer service team: official@pixiemeow.com.

Happy shopping!